Careers

Position:

Executive Assistant to Chief Operating Officer

Who we are looking for:

Jungo is seeking a bright, charismatic, tech savvy executive assistant for whom no job is too big or too small to work at the right hand of our COO.

Jungo:

We are a fun, energetic and business casual work environment with a management team that is committed to your success. Our success team enjoys a great team and collaborative environment that includes spiffs, contests, and lots of opportunities for growth.

What’s in it for you:

• Competitive Pay
• Medical, Dental, Vision, and a 401k Match
• An amazing company culture that focuses on a work life balance
• A fully stocked break room with all kinds of snacks and goodies
• Opportunity for growth

Job responsibilities:

• Welcome clients and visitors to the office and assist them as needed
• Perform various clerical tasks as needed (file papers, organize supplies, etc.)
• Take meeting notes and transcribe into email, document or spreadsheet form
• Prepare and send faxes
• Answer phones and route calls to appropriate persons
• Take and deliver phone messages
• Manage, sort, and dispense incoming mail and faxes
• Prepare outgoing mail, faxes and packages
• Perform general bookkeeping duties
• Maintain staff and company calendars
• Set appointments, meetings, and conference calls
• Reserve conference spaces for meetings
• Notify and remind all parties of upcoming events, lunches, meetings etc.
• Plan out of town travel arrangements for executives
• Suggest changes to office task workflow in order to improve efficiency
• Track orders and maintain vendor relationships
• Attend company meetings and take notes, keep minutes, etc.
• Train and assign tasks to new office clerks or interns
• Generate various reports
• Keep track of birthdays and send appropriate card/gift
• Coordinate and assist in planning special events throughout the year, including employee events and customer events
• Follow up on NDAs and legal documents
• Create PowerPoints

Skills and Knowledge:

You Are:

• A people person and able to get along with people at all levels
• Able to build relationships
• Trustworthy and loyal
• Great at computer skills
• A fast typist, 120 words/ minute
• Good under pressure
• Good with numbers
• A positive person with a can-do attitude
• Quick learner with a desire to keep mastering new skills

Extra Awesome:

• Experience with use of customer relationship management (CRM) databases such as Salesforce
• BS/BA degree

Jungo is a fun, energetic and business casual work environment with a management team that is committed to your success. Our team enjoys a great team and collaborative environment that includes spiffs, contests, and lots of opportunities for growth.

• Competitive Compensation
• Medical, Dental, Vision, and a 401k Match
• Amazing company culture: focus on a complete lifestyle
• Make an impact: your work plays a key role in transforming our customers’ businesses
• Love your team members: co-workers are often friends too
• Offices stocked with healthy snacks, games, and goodies

What’s in it for you:

• Competitive Pay
• Full Benefits
• 401k
• Amazing company culture
• Room to grow and lead the professional growth of team members
• A fully stocked break room with all kinds of snacks and goodies
• Being a part of a growing company in SaaS

Who we are looking for:
The Database Specialist maintains database by planning, monitoring, and improving performance

Responsibilities:

• • Knowledge of advanced Excel skills such as formatting, creating complicated formulas, and working with V lookups
  • Coordinate and manage database activities to support application development projects.
  • Provide functional and technical support to ensure performance, operation and stability of database systems.
  • Manage data exporting and importing across database systems.
  • Provide database connectivity and access support throughout the organization.
  • Prepare documentations of all database procedures and guidelines.
  • Provide high level support to customers on a daily basis.
  • Respond to database related queries and issues in a timely fashion.
  • Monitor database activities on daily basis to ensure the reliability and security of databases.
  • Ensure that database is properly tested and bugs are fixed appropriately.
  • Assist in optimizing database for operational and performance efficiency.
  • Assist in database management, maintenance and troubleshooting activities.
  • Assist in database enhancements and modifications as per customer requests.
  • Prepare database project status reports to project manager.
  • Work with programmers, QA team and security personnel to execute database projects according to customer requirements.
  • Prepare database reports for managers as needed.
  • Focused and attentive to details, ability to think independently and detect problem issues.
  • Strong familiarity with Excel in particular
  • Experience with the Salesforce Platform Data Loader (preferred but not Required)
  • Map and load data into Salesforce using a data loading tool like Apex Data Loader (preferred but not Required)

Skills and Knowledge:

Who You Are:

• • 1+ year work experience
  • V Look Up: 1 year (Preferred)
  • Positive, can-do attitude
  • Exceptional level of drive and passion for results
  • Willingness to learn new skills

Extra Awesome:

• Experience with use of customer relationship management databases such as Salesforce
• BS/BA degree

Jungo is a fun, energetic and business casual work environment with a management team that is committed to your success. Our success team enjoys a great team and collaborative environment that includes spiffs, contests, and lots of opportunities for growth.

• Competitive Compensation
• Medical, Dental, Vision, and a 401k Match
• Amazing company culture: focus on a complete lifestyle
• Make an impact: your work plays a key role in transforming our customers’ businesses
• Love your team members: co-workers are often friends too
• Offices stocked with healthy snacks, games, and goodies

What’s in it for you:
• Competitive Pay
• Full Benefits
• 401k
• Amazing company culture
• Room to grow and lead the professional growth of team members
• A fully stocked break room with all kinds of snacks and goodies
• Being a part of a growing company in SaaS

Who we are looking for:

The implementation specialist is a key player in growing the company. You will be tasked by a Project Manager to deliver on key project milestones for end users and implementing our Enterprise software solution. This position is the starting point for a promising career in Software-as-a-Service (SaaS) technologies.

Each implementation specialist is equipped for success with training on our methodology along with continued mentoring with peers and leadership. Ideal candidates for this role are confident, ambitious self-starters seeking to showcase their potential and who want to add value to the company.

Responsibilities:
• Learn and effectively perform all implementation related tasks.
• Communicate and provide visibility to the other members of your team.
• Perform a wide array of tasks and meet deadlines outlined by your supervisor.
• Work with a team to ensure projects are finished on time and use the appropriate amount and type of resources.
• Install, monitor and customize systems for clients after the initial purchase has already taken place.
• Record and report any issues discovered during Quality Assurance Testing.
• Report on weekly results, both qualitative and quantitative.
• Expand knowledge of industry as well as the competitive posture of the company.

Skills and Knowledge:
Who You Are:
• 1+ year work experience
• Positive, can-do attitude
• Exceptional level of drive and passion for results
• Willingness to learn new skills

Extra Awesome:
• Experience with use of customer relationship management databases such as Salesforce
• BS/BA degree

Entry-level, we are a fun, energetic and business casual work environment with a management team that is committed to your success. Our success team enjoys a great team and collaborative environment that includes spiffs, contests, and lots of opportunities for growth.

• Competitive Compensation
• Medical, Dental, Vision, and a 401k Match
• Amazing company culture: focus on a complete lifestyle
• Make an impact: your work plays a key role in transforming our customers’ businesses
• Love your team members: co-workers are often friends too
• Offices stocked with healthy snacks, games, and goodies

What’s in it for you:

• Competitive Pay
• Full Benefits
• 401k
• Amazing company culture
• Room to grow and lead the professional growth of team members
• A fully stocked break room with all kinds of snacks and goodies
• Being a part of a growing company in SaaS

Who we are looking for:

The Customer Success Representative is a key player in growing the company through assisting clients and users better use our products to their full capacity and enhancing brand awareness. This entry-level position is the starting point for a promising career in Software-as-a-Service (SaaS) technologies.

Each Customer Success Representative is equipped for success with training on our methodology along with continued mentoring with peers and leadership. Ideal candidates for this role are confident, ambitious self-starters seeking to showcase their potential and who want to add value to the company.

Responsibilities:

• Answer incoming calls and cases /emails regarding any and all issues or questions regarding clients’ accounts
• Building relationships with our customers to create a positive Customer Experience
• Managing customer accounts with attention to detail and any other issues that may arise
• Make and receive calls to current clients regarding issues with their accounts.
• Investigate and handle various customer issues including product features and functionality, product training, follow up marketing, and account management
• Report on weekly results, both qualitative and quantitative
• Expand knowledge of industry as well as the competitive posture of the company

Skills and Knowledge:

Who You Are:

• 1+ year work experience
• Positive, can-do attitude
• Exceptional level of drive and passion for results
• Willingness to learn new skills

Extra Awesome:

• Experience with use of customer relationship management databases such as Salesforce
• BS/BA degree