Careers

Entry-level, we are a fun, energetic and business casual work environment with a management team that is committed to your success. Our success team enjoys a great team and collaborative environment that includes spiffs, contests, and lots of opportunities for growth.

• Competitive Compensation
• Medical, Dental, Vision, and a 401k Match
• Amazing company culture: focus on a complete lifestyle
• Make an impact: your work plays a key role in transforming our customers’ businesses
• Love your team members: co-workers are often friends too
• Offices stocked with healthy snacks, games, and goodies

What’s in it for you:

• Competitive Pay
• Full Benefits
• 401k
• Amazing company culture
• Room to grow and lead the professional growth of team members
• A fully stocked break room with all kinds of snacks and goodies
• Being a part of a growing company in SaaS

Who we are looking for:

The Customer Success Representative is a key player in growing the company through assisting clients and users better use our products to their full capacity and enhancing brand awareness. This entry-level position is the starting point for a promising career in Software-as-a-Service (SaaS) technologies.

Each Customer Success Representative is equipped for success with training on our methodology along with continued mentoring with peers and leadership. Ideal candidates for this role are confident, ambitious self-starters seeking to showcase their potential and who want to add value to the company.

Responsibilities:

• Answer incoming calls and cases /emails regarding any and all issues or questions regarding clients’ accounts
• Building relationships with our customers to create a positive Customer Experience
• Managing customer accounts with attention to detail and any other issues that may arise
• Make and receive calls to current clients regarding issues with their accounts.
• Investigate and handle various customer issues including product features and functionality, product training, follow up marketing, and account management
• Report on weekly results, both qualitative and quantitative
• Expand knowledge of industry as well as the competitive posture of the company

Skills and Knowledge:

Who You Are:

• 1+ year work experience
• Positive, can-do attitude
• Exceptional level of drive and passion for results
• Willingness to learn new skills

Extra Awesome:

• Experience with use of customer relationship management databases such as Salesforce
• BS/BA degree

Jungo is looking for a creative, experienced and passionate Content Marketer to create high-quality content to engage future clients.

What you’ll do:

• You will be the Content guru at Jungo, which may include managing and editing work from internal and external writers, but your number one role will be our writer. You’ll be expected to create and produce 90% of the time, so if you love to write, this job for you.
• You’ll be writing all different types of content — from interviews to press releases to case studies and eBooks.
• In addition to creating your own content, you’ll be the managing editor for our group of internal content creators to ensure we publish content to our blog 2-3x per week and provide valuable content to external partners.
• You’ll work across the marketing team to provide content and copy as needed for the Jungo website, speaking decks, email copy, podcast scripts, and more.

Responsibilities:

• Research industry-related topics
• Identify buyers’ challenges and map out content
• Conduct keyword research and use SEO guidelines to optimize content
• Edit and proofread written pieces before publication
• Coordinate with design teams for content visual design
• Create and distribute content internally and externally
• Track, measure and adjust content strategy based on web traffic results and conversions

Here are our musts:

• Excellent writing and editing skills
• Experience as a writer, journalist, or content marketer
• Portfolio of published articles
• Time-management skills
• Degree in English, Journalism or relevant field

You’ll get bonus points if you are/have:

• Great at transforming disparate sources of information into easy-to-read, digestible, articles.
• Experience using WordPress
• Familiarity with SEO
• Experience with Buyer’s Personas

About Jungo:

Jungo is a best-in-class marketing and CRM SaaS designed for mortgage and real estate professionals. Jungo’s software integrates with thousands of leading platforms, providing clients with a one-login solution for tracking, interacting, and marketing to all of their contacts. With over a decade of experience developing solutions in the financial services industry, Jungo’s expertise allows clients to connect with customers and drive successful sales.

Why work at Jungo:

We are a fun, energetic and growing Software as a Service (SaaS) company located just a few blocks away from the San Diego Bay and walking distance to Little Italy. We have a business casual work environment with a management team that is committed to your success.

What’s in it for you:

• Competitive Pay
• Medical, Dental, Vision, and a 401k Match
• An amazing company culture that focuses on a work life balance
• A fully stocked break room with all kinds of snacks and goodies
• Opportunity for growth